I called unexpectedly on a Friday afternoon because my car started making an unusual noise. Although they said they did not have time to work on the car that afternoon, they told me to go ahead and bring it in so they could see what the problem was. Luckily, they discovered that my A/C compressor was smoking before it lit on fire! They also fixed it so that I could drive it the same day. And they quickly gave me an estimate for repairs that was made lower with a used part over a new one. I've only been there a few times, but have a very favorable opinion and appreciate the quick service they were able to give me on a Friday afternoon.