Auto Repair Eugene

5

Prairie Road Automotive employees are very reliable. The work is completed in a professional manner and they always stand by their repairs. They are extremely knowledgeable in troubleshooting and I have had them do all types of repairs on different vehicles I own. My children and grandchildren also use their services. PRA warranty program on work done is excellent. They always try to do their best to work me in when an emergency comes up regarding my vehicles. PRA researches to find the best price on parts available and their honesty is beyond question. I have been going there for several years, it is almost like being with family. I have been treated with the utmost respect . I cannot recommend them enough!

5

Very nice and helpful staff,goes out of the way to make you feel at ease as well to help you to understand what's going on and how to fix it. I like the straight forward and fully honest price quote. Will continue to take my truck to this shop. Thank for everything.

5

My family has been coming to Prairie for several years from oil changes to major repairs. Donavan and the crew are the best!!! They are always polite and do a great job!! I don't trust anyone else to work on my car or my family car's. Even my own children use Prairie now. I just had my Ford Focus in for a thermostat problem, the car was towed in on Friday late got the car back Tuesday. If I could give more then 5 stars I would. Thank you Donavan and his crew!!!

5

Top notch.

5

Excellent customer service, the estimates are clear and understandable, and you can even approve them online. We were able to get in very quickly, and they even went above and beyond to make sure we had all of the answers we needed. Definitely recommend!

5

Prairie Road Automotive took really good care of us. We had some car issues out of state, they sent us to one of the mechanics within their network & made sure we were taken care of there, then checked everything out once we returned home. Good, honest folks who went out of their way to make sure our vehicle is in great mechanical condition. We highly recommend Prairie Road Automotive.

5

always a positive experience, whether getting an oil change or more extensive work done. knowledgeable, reliable techs & great office personnel. it always pays to go w/the most reliable & prairie road automotive is that & more.

5

As usual, the work was completely expertly and efficiently. I was told what needed to be completed or replaced ahead of time. Thanks for your courteous and friendly service.

5

Excellent customer service and communication about what was wrong with our vehicle and they got it fixed promptly. Thank you so much for helping us out, I wouldn't go anywhere else.

5

Donovan called me about the problem with my air filter and made arrangements to get it repaired. I appreciate the excellent service!