Auto Repair Eugene

In today's world where we expect good service it is easy to separate the exemplary from the rest. It's all in how mistakes are handled. A computer glitch caused my 120k service to be an inspection and oil change. When they called, we quickly figured out what happened and with 2 hours left before Labor day weekend they got it done! They were prepared with additional options if they couldn't get it in time. They were not willing to fail, and ensured my vehicle was done properly. This is how you know excellent service. They take care of their customers needs and make sure the vehicle is fixed properly. Plugs, all fluids, pressure test and ready in under two hours and billed for the requested service. Guaranteed I will be back.

They were completely professional and carried a high standard of customer service even when a third party company was dragging their feet on performing their part of a recall maintenance issue. Wonderful people to work with and highly recommended.

The guys at Prairie Road Automotive have our complete trust. The office personnel are friendly and very informative. The mechanics are school trained and certified. They relieve the stress of auto repair...Great team!!

Brought in my 84 f 250 with carb problems they were awesome. The trucks not worth much they tried to find the problem and not waist my money. Told me to pick it up tomorrow no change. The most professional and honest shop i have delt with.

This auto repair shop is the down to earth honest repair shop on the West Coast. They will work with you on getting your automobile fixed. They always go way beyond and do an outstanding job. They are rated tops in every category by me and my family.

Prairie Road services are superior! I highly recommend them. They stand behind their work and always deliver! Thank you Prairie Road!

Thank you for doing honest work! You estimated for worst case and the final bill was so much less. You fixed what was needed and didn’t do somethings that you estimated for because it was NOT needed. You warmed up my car the morning I came to pick it up. You are a trusted automotive company and it seems rare these days. Thank you Donovan (and your specialists) for taking care of us.

Great and thorough assessment and service.

Great communication. Outstanding service.

They have always been really good to me, my family and friends. Love them!!