My wife and I have used Prairie Road Automotive since we moved to Eugene, over 16 years, ago. Way back then, as we were attempting to find a solid, reputable automotive shop, we heard from a few friends that Prairie had outstanding customer service and that they take great care of your vehicle. We agree! Every time we have taken our respective vehicles in for service, we have received outstanding customer care and have always left Prairie with our concerns addressed and our vehicles back to running smoothly!