I do value your work and commitment to honor a quoted price and I will return for service; however after leaving my vehicle at night with a key drop, I had to call to confirm that the vehicle had even been examined by a mechanic. This was at ten am on Friday. I authorized the repair to be completed upon receipt of parts.The following Monday, I had to call to check the status of my vehicle at 3 pm, as I had to arrange for the next days transportation. I would prefer that an owner be made aware of the repair status earlier in the day.
I love these guys, everybody there is very personable and friendly. My car is in and out in a timely manner. Getting picked up or dropped off is never a problem so my days are never inconvenienced.
Enjoy the folks at Prairie Road Automotive.... Happy to have a good car repair place to take our vehicles to...
They always take care of me in a timely manner, and usually charge less than they quoted!
Good people, would tell any one to come and get the Good service and great work done to your car. They take the time to go over everything and if they have a problem they will tell you and not drag you along.
Very personable and went out of their way to help fix an unforeseen auto repair!
Very good service and care.
This place is the best. They not only take care of my car, they make sure that I understand exactly what is needed. Then they arrange to do it very soon. And they always do a superb job. So glad I found them when I moved to Eugene 6 yrs ago.
Great customer service and everyone is super friendly!!!!
always fast, courteous, comprehensive service rendered for a reasonable price. one of eugene's BEST businesses!